The result? Receptionists had the CEO’s direct line. The CFO’s phone was showing the breakroom extension. And the IT helpdesk number just routed to the vending machine on floor 3.

At 5:00 AM, the night janitor watched as Jake ran down the hallway, laptop in hand, Ethernet cable trailing behind him like a tail. He plugged directly into a Cisco 7965 that was blinking “Config Failed.” cisco ip phone downloading xmldefault cnf xml repack