Oracle provides a concurrent program: (under Purchasing > Reports > Workflow). Run this on all pending documents. It identifies documents that will fail approval before a user even tries.
Search for the item type (e.g., PO Approval or Requisition Approval). Search for the document number. app-po-14288
: The user attempting to view the history may lack the specific permissions or responsibility levels required to access that document’s lifecycle data. Oracle provides a concurrent program: (under Purchasing >
: For technical users, verify if records exist in the PO_ACTION_HISTORY table for the specific object_id . If the record is missing despite the document being "In Process," the workflow may need to be reset. Search for the item type (e
The supplier was recently onboarded via an API integration. The integration created the supplier header but omitted the "Purchasing" site assignment.
If the accounting period for the expected receipt or accrual is closed or not opened, the Purchasing module may block approval actions to prevent financial postings to a locked period.
If the document is "In Process," the requisitioner may need to resubmit it. In some cases, as noted by RIT's Oracle guide , a "No Approver Found" notification might have timed out the workflow, requiring a fresh start.