Suddenly, John's computer screen flickered back to life, and a chat window appeared. A message from an unknown user, "Wirexpert_Admin", read: "Hello, John. I see you've installed Wirexpert. Congratulations! You're now part of a select group of network engineers who have access to the most powerful network analysis tool on the market."
Updating the desktop software does not automatically update the handheld units. You must transfer the firmware file to a USB stick, plug it into the WireXpert, and select "Update" from the device settings. Troubleshooting Common Issues wirexpert software download install