and turn on all options. This allows the device to communicate necessary data to Motorola's servers to authorize the unlock. Check for Updates

: The toggle may remain disabled if the device has not "phoned home" to Motorola's servers. This often requires being signed into a Google account and having specific privacy settings enabled. Recommended Fixes OEM-unlock-option-greyed-out - English Motorola

Identify if your is on the "non-unlockable" list.

versions), they often disable bootloader unlocking entirely at the firmware level. Enterprise/Managed Devices

He tried everything. adb reboot bootloader . Fastboot recognized the device. He typed the command: fastboot oem unlock 9A7F3K1L5Q .

Even after you enable the toggle, Motorola requires you to request an official unlock key from their website (motorola-global-portal.custhelp.com), which wipes your data and voids the warranty. If the toggle is greyed out, do not attempt fastboot oem unlock commands—they will fail with a "Permission Denied" error.