Avaya Jtapi Programmer 39-s Guide ~upd~ -
The Avaya JTAPI (Java Telephony API) Programmer's Guide is a comprehensive resource for developers who want to create applications that integrate with Avaya's communication systems. JTAPI is a Java-based API that provides a standard interface for accessing telephony features and functionality.
Unlike RESTful APIs that use polling, JTAPI is . Your Java application registers listeners, and Avaya CM pushes real-time notifications the instant something changes—a phone rings, an agent goes ready, a call is disconnected. avaya jtapi programmer 39-s guide
This is the most common point of confusion for new Avaya developers. The Avaya JTAPI (Java Telephony API) Programmer's Guide