To reset the admin password for Symantec Endpoint Protection Manager (SEPM)

For environments using an Oracle database or if the above methods don't work:

Do not uninstall SEPM to “fix” the password. Uninstalling removes the database and all policies.

: Run the executable as an Administrator. This follows the same logic as the batch file, reverting the admin account to its default credentials. Troubleshooting and Limitations

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools resetpass.bat This resets the default account password to : Log in immediately and change this to a secure password. The "Forgot Password" Link