. This error usually pops up when the software's Sentinel RMS License Manager cannot fully read the required authorization data. CSI Knowledge Base Common Fixes for Error 120
: Ensure your computer’s current system date and time are accurate, as an incorrect clock can invalidate the license. Handle Corrupted Files
For standalone licenses, the most direct fix is to the license.
The ETABS License Not Recognized Error 120 is an error message that appears when the software is unable to detect a valid license. This error typically occurs when the license file is not properly installed, corrupted, or not configured correctly. The error message may vary slightly depending on the version of ETABS being used, but the essence remains the same.
Go to your PC settings and set the date/number format to United States (mm/dd/yyyy) . This is a common fix for CSI software.
If your internet is down, ETABS may fail to verify the license.
Uninstalling ETABS, rebooting your machine, and performing a clean re-installation.
